Complaints about Members of the Greater London Authority

These pages give guidance on how to make a complaint if you believe that a GLA Member has breached the GLA's Code of Conduct. The Members of the GLA are as follows:

A brief description of the Complaints about GLA Members procedure is below; for further details see the following links:

Please note that if you wish to complain or comment about something that is not to do with the behaviour of a GLA Member, you should refer to the GLA’s Corporate Complaints procedure.

Brief description of the complaints about GLA Members procedure

From 8 May 2008, the Greater London Authority (GLA) Standards Committee became responsible for considering complaints that a GLA Member may have breached its Code of Conduct.

The Standards Committee is a group of people appointed by the GLA to help maintain and promote high ethical standards. It is made up of the Mayor of London, five Assembly Members and four independent people. View current membership and terms of reference of the GLA’s Standards Committee.

When the GLA receives a complaint about a GLA Member, the complaint will if appropriate be referred to the Assessment Sub-Committee of the GLA’s Standards Committee - three members of the Standards Committee - who will decide what action to take.

The Committee may decide that no action is necessary, that mediation or an investigation is required, or that the complaint should be referred to the Standards Board for England. The What happens next page outlines the time frame in which decisions should be made and communicated.

Further information about this process is in the following document:

Guidance on making a complaint about a GLA Member’s conduct PDF
Guidance on making a complaint about a GLA Member’s conduct RTF

or you may contact the GLA Legal Department (whose address is on the How to make a complaint page). In addition, general information is also available from the Standards Board for England’s website.