How to make a complaint
Member complaints form
Guidance for form
What happens next
> Standards Board for England
Complaints about GLA Members > Role of the
Standards Board for England
What is the Standards Board for England’s role?
The Standards Board for England provides national, independent oversight
of the GLA’s operation of the complaints process.
To do this, the Standards Board for England has various powers and
- It can give the GLA Standards Committee and GLA Members guidance
on understanding the GLA’s Code of Conduct and how to deal
with complaints about the conduct of GLA Members.
- It can investigate the most serious complaints where the GLA Standards
Committee believes it is not best placed to deal with these and the
Standards Boards agrees.
- It can publish information about how the GLA and other authorities
are dealing with complaints about their Members.
- It can require the GLA to inform the Standards Board how well the
GLA is dealing with complaints about the conduct of GLA Members.
- If necessary, it can work with the GLA’s Standards Committee
to help it improve if it does not deal with complaints about GLA
- It can take away the power of the GLA’s Standards Committee
to receive complaints about GLA Members if the Standards Board considers
Visit the Standards Board
for England’s website.